09/15/2020

Keep distance and ski safely

Fun & Pro safety measures to prevent the spread of COVID-19 are created according to the instructions of the Austrian ski schools.

Dear fun & pro guests,

Thankfully, skiing is an open-air sport and nothing is healthier than being in the fresh air and exercising. The few little things that we have to change due to the current situation will help us to  protect our guests and employees in order to get hopefully virus-free through the winter. Because in the end we all want one thing - SKIING!

We kindly ask you to note following rules and measures:

GENERAL & SHOPS

  • We welcome you with a warm smile and avoid handshakes and hugs.
  • At the registration and cash desk area a suitable room separation will be implemented, (e.g. plexiglass).
  • We have added floor markings to comply with the distance rules.
  • Disinfectant dispensers are available in the entrance area and depot
  • It is required to wear mouth and nose protection or a scarf - except children under 6 years.
  • Our ski instructors are equipped with disinfectants.
  • If possible, please pay cashless.
  • Your health is important to us. If there are any signs of illness, please do not travel and if there are any signs during your stay, please contact us immediately and stay away from classes or the shops.
    Corona symptoms are fever, dry cough, aching limbs, sore throat, shortness of breath or loss of sense of taste or smell, please call the Health Hotline 1450 for further clarification of the symptoms.

SKI SCHOOL - GROUP AND PRIVATE LESSONS

  • Maximum number of 9 people plus ski instructor per group.
  • A face mask must be worn if the minimum distance of one metre cannot be upheld, e.g. for absolutely necessary assistance during snow sports lessons or for assistance after falls (to get up etc.).
  • There is no mask requirement for children up to the age of 6.
  • The weekly ski race takes place on Thursday as. We will plan generous start intervals. Unfortunately, a big award ceremony where we celebrate all kids together is not possible. This takes place within the group.

LUNCH CARE

  • Due to the current situation, we and all other ski schools in Flachau will unfortunately not be able to provide lunch care as usual. We recommend to eat within your group as a family together. Depending on the group classification, we are flexible in terms of duration and extend lunchtime to up to 1 1/2 hours.

DEPOT

  • Limited number of a maximum of 20 people at the same time in the depot at the Space Jet
  • Limited number of a maximum of 10 people at the same time in the depot at the Star Jet

ONLINE BOOKING

  • With an online booking, there is no need to register on site and the duration in our shop is significantly reduced. We prepare tickets and equipment ready to go. We recommend everyone to register before arrival as soon as it is certain that you can come.

    We will allocate course places on site as long as available

CANCELLATION OF EQUIPMENT AND COURSES

  • 95 % refund until 7days before arrival
    90 % refund from 6 to 1 day before arrival 
    No refund from start date or no show until 6pm 

    Additional regulation for winter 2020/21

    An online reservation can be canceled without giving a reason. For a processing fee of 12 euros per person or a maximum of 40 euros per family, we will refund the full course amount up to 1 day before arrival. No additional cancellation insurance has to be paid for this. If the percentage rule is more favorable, it will be applied.

    Please have a look on our general terms and conditions with the additions regarding COVID19

We keep you up to date and update the recommendations for action on an ongoing basis. Skiing will be different this year, but we are sure still as much fun as always.  

Take care of yourself and stay healthy. We look forward to seeing you in Flachau!

The fun & pro team

PS: Follow this link to the COVID19 security measures of SKI AMADÈ - #STAYSAFE

updated Flachau, October 8th, 2020

 

 

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